How can we help?
Answer a couple of quick questions and we'll point you the right way.
1. What's this about?
2. What do you need about your order?
Tracking your order
You'll find live tracking and order status in your account, or in the shipping confirmation email we sent you.
Go to my accountDamaged or incorrect order
So sorry about that. Reach out within 48 hours of receipt with a photo and your order number using the form below, and we'll sort a replacement or refund right away.
Cancel or change an order
If your order hasn't shipped yet, message us straight away with your order number and we'll do our best to update it.
Using your sea moss gel
Take 1–2 tablespoons daily — straight from the jar, or stirred into smoothies, drinks, or meals. Store in the fridge and use within 2–3 weeks of opening.
Managing your subscription
Skip, pause, change frequency, or cancel anytime from your account — no need to contact us for routine changes.
Let's sort it
Send us a message below and we'll reply within 1 business day.
Send us a message
We reply to every message within 1 business day.